Returns:

• All returns and exchanges must be done within thirty (30) days of the purchase date. 
• All returns and exchanges must be accompanied by a receipt.
• All refunds are made in the form of the original payment. For example, a cash payment will receive cash back. Credit card purchases should be credited back to the same credit card.
• Customers wishing to make a return or exchange without a receipt may only be offered store credit at the discretion of the manager or supervisor on duty.
• To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging. 
• All sales are final on food, jewelry, seasonal and sale merchandise.
• Web orders may be returned to any storefront location, providing the merchandise falls within the guidelines of our policy.
• If a return is to be made via shipping, the customer is responsible for the return shipping method and cost. 
• Shipping costs are non-refundable.
  
• Request a web order return

For our Navy Pier and Michigan Avenue stores:  

• All sales are final on apparel, footwear, food, jewelry, seasonal, clearance and sale merchandise. 
• All returns must be accompanied by a receipt within thirty (30) days of the purchase date.  
• All refunds are made in the form of the original payment. For example, a cash payment will receive cash back. Credit card purchases should be credited back to the same credit card. 
• To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging. 

 *HOLIDAY RETURNS/EXCHANGES: For all purchases made between November 1st and December 15th, returns/exchanges are allowed through January 15th. For purchases made before November 15th or after December 15th, the normal 30-day return/exchange policy applies.

Do you offer free shipping?

Free shipping on all orders $75.00 and up
$75.00 and up - Free
$10.00–$25.99 - $8.95 USD
$25.99–$36.00 - $9.95 USD
$36.00–$48.99 - $11.95 USD
$48.99–$58.99 - $13.95 USD

Shipping:

Love From Companies provides a convenient shipping option through UPS or USPS: Ground Shipping (Shipping in the U.S.A. Only). Please enter a valid shipping address; UPS does not ship to PO Boxes. 

Free Shipping on orders over $75+ (*Excludes Food & Gift Boxes)

**Please note that if your shipment is ordered after regular business hours, it will not be processed until the next business day.**

Expected delivery times:

Processing time: Our time to receive and prepare your order for shipment:

3-4 days

Shipping time: Time it takes the carrier to deliver the shipment to you:

7-10 business days

Total delivery time: Time from when the order is placed to final delivery:10-14 business days

For additional shipping options, please contact a customer service representative at 651-316-4546 

Your package is our priority! Within 24 hours of placing your order, you will receive an email confirming with your order has been placed. As soon as your item is shipped, we will send another email that will include a UPS or USPS tracking number.

If you have questions about shipping, product availability, or anything else, please feel free to contact us.

Questions about our Shipping and Delivery policies?

If you have questions about our shipping and delivery policies, please email us prior to ordering online.

Shipping questions about an order you already placed?

If you placed an order and have questions about your shipment or delivery, please email us.

Wholesale Application

Looking to carry our items in your store? Fill this application out to receive our wholesale pricing and products.

Become A Vendor

Looking to partner up with Love From? Use this link to send us an application. We look forward to partnering up with you.

You can save sitewide on all our products, add 10 or more of the same items to your cart and save 10% add 20 or more of the same items and save 20%.

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